"People's yearning for a better life is our goal." Since the 18th National Congress of the Communist Party of China, General Secretary Xi Jinping has repeatedly stressed the need to adhere to the people-centered development ideology, and the words beat the red heart of loving the people for the people.
Adhering to the fundamental purpose of serving the people wholeheartedly, always putting the people at the top of their hearts and making development achievements benefit all the people is the clear main line of the socialist ideology of socialism throughthe xi jinping's new era.
Electric power is an important part of the Party's cause, which is closely related to economic and social development and people's production and life. As the lifeblood of the national economy and the national energy security of the key state-owned backbone enterprises, State Grid Co., Ltd. resolutely implement the people-centered development ideas, always adhere to the "people's electricity industry for the people" business purposes, closely around to meet the needs of the people's good life, with first-class service as a good economic and social development of the "first officer", set up the Party to contact the masses of the "heart bridge."
Service to win the battle against poverty, in the comprehensive construction of a well-off society in the embodiment of the national network to assume.
Poverty eradication is an important political task put forward by the CPC Central Committee, which is related to the realization of the goal of the first hundred years of struggle, and needs to rely on the strength of the whole Party and the whole society to work together. The central enterprise is the main force of the state-owned economy, which bears the dual important responsibility of economic development and social public welfare, and is an important force in the battleground of our country's poverty alleviation.
In the battle to win the fight against poverty, infrastructure construction is an important content, power supply is the most basic public service. Many places are poor on electricity, difficult on electricity, the way out of poverty and hope is also on electricity.
Now, more measures concerning people's livelihood are being implemented intensively, and more actions to benefit the people are accelerating, which complies with the yearning for a better life and boosts the confidence of building a moderately prosperous society in all respects.
Continue to improve customer experience, so that power development benefits all the people
As we enter the new era, the people have a stronger desire for a better life, better education, more stable jobs, more reliable social security, more comfortable living conditions, and a more beautiful environment...
In the pursuit of a happy life, the use of electricity is also an important embodiment of a better life.People have higher and higher expectations for power supply service, hoping to enjoy faster service response, more convenient service experience, and higher standard power supply quality...To meet the needs of economic and social development and people's better life with high quality and efficient services has become the fundamental task of the company.
Nowadays, more and more customers can pay their electricity bills through mobile apps without leaving their homes.From the fact that ev users can search for the nearest charging pile as soon as they open their mobile phones, to the fact that they no longer have "range anxiety" when driving on expressways, to the fact that villagers in poor villages can check the income of photovoltaic poverty alleviation stations in real time through the "Guange-Bao" APP on their mobile phones, the power service enables customers to have a full sense of convenience and gain.
In recent years, the company further power supply service and the "Internet +" fusion, expand the service channels, to promote "its online" APP, etc., to speed up the offline services to Internet online service mode, adjust measures to local conditions comprehensive promotion "three provinces" small micro enterprise jump "SanLing" service, make sure do electrical link time, average jump service commitments, reduce the average customer do electricity cost, optimize the business environment, continuous improving customer demand response speed and high quality service level.
According to the Global Doing Business Report released by the World Bank, China's ranking in 2018 has jumped to 46th from 78th in the previous year, with the "Access to Power" index ranking 14th in the world, playing an important role in improving China's business environment.
In recent years, the company further power supply service and the "Internet +" fusion, expand the service channels, to promote "its online" APP, etc., to speed up the offline services to Internet online service mode, adjust measures to local conditions comprehensive promotion "three provinces" small micro enterprise jump "SanLing" service, make sure do electrical link time, average jump service commitments, reduce the average customer do electricity cost, optimize the business environment, continuous improving customer demand response speed and high quality service level.
According to the Global Doing Business Report released by the World Bank, China's ranking in 2018 has jumped to 46th from 78th in the previous year, with the "Access to Power" index ranking 14th in the world, playing an important role in improving China's business environment.
At present, thanks to the construction of the ubiquitous power Internet of things, more high-quality and intelligent power services are continuously extending.Shanghai electricity customers can automatically start or shut down the fresh air system at home;Tianjin Electric Power of State Grid USES big data to judge whether the residents' living rules have changed or not, so as to provide a basis for the community to better serve the residents' life.Commercial buildings, enterprise parks and other source network and storage collaborative services have made solid progress in various experiments and demonstrations, so that customers can enjoy more efficient energy-using services;The company has built an intelligent information collection service platform of "multi-meter integration". In the first half of this year, more than 5 million water-gas and heat users have been connected...
The pursuit of a happy life is the most enduring force for the progress of human civilization.From improving the general service level of the whole society to strengthening the electricity service for customers, to focusing on the new business form of energy service to meet the diversified demands of customers, the company sets up the customer-centered service concept in an all-round way, and lightens people's better life with cleaner, smarter and more efficient electricity service.
Charge ahead at important moments to ensure safe and reliable supply of electricity
What does a kilowatt-hour of electricity do today?One kilowatt-hour of electricity, can make electric car travel about 10 kilometers, make electric fan run about 15 hours, make notebook computer work about 10 hours, can mine about 27 kilograms of coal, can weave about 10 meters, can produce about 15 bottles of beer, create output value of 10 yuan......Our people depend on electricity for their health.Once the power failure, the city function almost completely lost, the consequences are shocking.
Energy is an important basis for national economic and social development.Electricity, connected to the light of a household, connected to the overall national energy security.After the 18th National Congress of the CPC, in the face of new changes in the pattern of energy supply and demand and new trends in international energy development, General Secretary Xi Jinping proposed a new energy security strategy of "four revolutions and one Cooperation" from the overall perspective of ensuring national energy security.
As the "national team" to ensure national energy security, the company covers 88% of the territory and supplies electricity to more than 1.1 billion people, affecting all aspects of social production and life.There is no time or space to ensure and improve people's wellbeing, no matter how big or small.In daily life, what the company should do is to ensure the convenient use of electricity, so that people forget the existence of electricity;In important activities, we should do our best to ensure reliable power supply;Emergency rescue, then to charge into the front, the first time appeared in front of the people.
In April 2019, the 2019 Beijing World Expo and the second "Belt and Road" Summit Forum were respectively opened in Beijing. The company planned and organized in advance to ensure the safety of electricity for major events.On June 17, a magnitude-6.0 earthquake hit Changning County, Yibin, Sichuan province, causing damage to some houses, roads, electricity, communications and other facilities.On July 22 and 23, China's electricity generation hit two record highs, reaching a peak of 22.954 billion KWH, an increase of 376 million KWH from last summer's peak.On August 10, Typhoon Leqima, the ninth typhoon, made landfall in Wenling, Zhejiang. In zhejiang, Fujian, Shanghai, Jiangsu, Anhui and other places, there were 72 substations above 35 kV and 4,823 lines above 10 kV damaged or failed, and a total of 126,700 stations and 7.2223 households lost power...
In the face of major events, natural disasters, high temperatures and high loads, the power grid has maintained safe and stable operation.Behind this, is a test of ability, a battle between man and nature.Power grid employees race against time, always stick to the most critical positions and undertake the most onerous tasks. They have withstood the test of severe natural disasters and restored power within the shortest time.The poles and towers that have been erected, the silver threads that have flown across the mountains, and the lamps that have been relit, all demonstrate the profound meaning of putting the people first.
Since the 18th National Congress of the Communist Party of China, the company's emergency support system has been increasingly improved, its collectivized combat capability has been continuously enhanced, and its scientific and technological equipment level has been steadily improved. It has gradually become the backbone force of national emergency rescue and the strong reliance of ordinary people in times of crisis.
The economic and social development needs the active action of the energy industry and the realization of the goal of building a moderately prosperous society in all respects cannot be achieved without the strong support of the electric power industry.On the way forward, the company has always carried through the work the enterprise tenet of "people's electricity industry for the people", responded to customers' expectations in daily work, led the way in emergencies and dangers, and provided strong power for people's yearning for a better life with reliable power guarantee and first-class power supply service.